Privacy Policy

Last Updated: January 30, 2026

Welcome to Nxwlto Consulting's Privacy Policy. This policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our services.

We are committed to protecting your personal information and your right to privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws. Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you:

1.1 Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Name and contact details (email address, phone number, company name)
  • Business information (position, industry, business requirements)
  • Identification information for client verification purposes
  • Communication preferences
  • Transaction and billing information (when applicable)

1.2 Usage Data

We may also collect information on how our website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3 Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For more detailed information about the cookies we use, please see our Cookie Policy.

2. Legal Basis for Processing Personal Data

We process your personal data in accordance with the PDPA and other applicable laws. Our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We may process your personal data because:

  • We need to perform a contract with you
  • You have given us consent to do so
  • The processing is in our legitimate business interests
  • We need to comply with legal obligations

3. How We Use Your Information

Nxwlto Consulting uses the collected data for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other services and events which we offer
  • To fulfill any other purpose for which you provide it

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer periods.

5. Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including personal data, to Malaysia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Nxwlto Consulting will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your personal data in the following situations:

6.1 Business Transaction

If we are involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

6.2 Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6.3 Service Providers

We may employ third party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform service-related activities or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information, including:

  • Secure Sockets Layer (SSL) encryption for data transmission
  • Access controls and authentication measures
  • Regular security assessments and audits
  • Staff training on data protection practices
  • Physical security measures for our premises and systems

8. Your Data Protection Rights

Under the PDPA and other applicable data protection laws, you have certain rights regarding your personal data:

  • Right to Access - You have the right to request copies of your personal data.
  • Right to Rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

9. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Nxwlto Consulting
Block L, Soho KL, Level 7
Jalan Solaris, Solaris Mont Kiara
50480 Kuala Lumpur
Federal Territory of Kuala Lumpur
Malaysia

Phone: +60322466175
Email: [email protected]

For data protection inquiries specifically, you can contact our Data Protection Officer at [email protected]